Get in touch

We’d love to hear from you.

Take the opportunity to contact us directly - we will be happy to help you! As a rule, we need about one working day to reply. In some cases, the response may take a little longer. Answers to frequently asked questions about payment, ordering, delivery and other topics can be found in our FAQ section.

You can of course also contact our customer service by telephone on +32 800 213 09 .

Your message to CAPRICE

Do you have a general question about CAPRICE, a CAPRICE store, the brand or the company? Then select ‘CAPRICE Retail’ as the addressee. If you have a question that is directly related to the online shop, e.g. questions about an order or delivery, select ‘CAPRICE Online Shop’ as the addressee.

Telephone number
Call to our customer service on 0032-80021309 *
Email
Send us an email to service.be@capriceshoes.com and we will reply as soon as possible
* Charges based on your telephone plan. Service available Monday to Friday from 9h to 20h (except public holidays)

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You can find the order number in your customer account under “My orders”.
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Thank you for contacting us. We usually need around one working day to respond. But sometimes we may require a little longer.

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